Generate detailed service orders based on customer issues and technician findings.
Generate service orders, invoices, and estimates using Fullbay.
Always document the VIN and mileage off the unit when creating service orders.
Maintain accurate and organized service records, customer files, and repair documentation.
Manage the yard check in Fullbay.
Review/send invoices and handle third-party invoicing (e.g., Holman, Enterprise, Fleetio).
Qualifications
Proven ability to maintain composure and be solution-focused under pressure.
Strong organizational skills and attention to detail.
Exceptional communication skills to build trust with customers.
Experience with service management software (Fullbay preferred).
Desire for continuous improvement and learning.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to Relocate:
Statesville, NC 28677: Relocate before starting work (Required)
Work Location: In person
**Equal Opportunity Employer:**Gallaher Fleet Solutions is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, or veteran status.
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